FIXED PRICE
To be fair to all customers, all goods in our stores are sold at fixed price. Our staffs are NOT
allowed to mark up or mark down the price, so please do not bargain.
RETURN
Keys, remotes, RFID cards & tags duplicated but not working properly can be returned within 7 days. Products that are working properly are not returnable.
EXCHANGE
Goods in its original condition and packing can be exchanged for another item of similar or higher value within 7 days. Keys and remotes are not exchangeable.
REFUND
Refund will only be given if we are unable to rectify, repair or replace the defective goods. Refund will be given in cash, less the provider’s charges if the original payment is made by Nets (1%) or Credit card (3%). Customer is required to sign a refund form if the amount refunded is more than S$20.
WARRANTY
12 months warranty is applicable to remotes, RFID cards/tags, transponder keys and key shells subject to the “TERMS AND CONDITIONS OF WARRANTY”
NOTE:
1. All returns, refunds, exchanges and warranty repairs must be accompanied by the original sales receipt.
2. Soxxi Master at its sole discretion will rectify, repair, replace or refund as it deem fit.
3. We reserve the right to amend the store polices as and when it becomes necessary.